Quick answers to the most common questions about delivery, materials and service.
How long does delivery take?
We print on demand and ship within 3-5 business days inside DACH. EU-10 (Netherlands, Belgium, France, Italy, Spain etc.) typically 5-8 business days.
What materials do you use?
Posters printed on 250 gsm premium poster paper with a matte finish. Canvases on 380 gsm artist canvas, stretched over a 2 cm FSC-certified wooden frame. Hexagons in aluminium composite with a 1 cm bevelled edge. Mousepads with a natural-rubber base and stitched border. Pillows in a polyester woven blend with a hidden zipper.
What sizes are available?
Posters in five sizes from 30×40 cm to 100×140 cm. Canvases in four sizes from 40×60 cm to 80×120 cm. Mousepads in three sizes. Exact options on each product page.
What does shipping cost?
Free shipping on orders over €100 in DE/AT/CH. Below that flat €5.90. EU-10 also free above €100.
Which payment methods do you accept?
Credit card (Visa, Mastercard, AmEx) and Klarna — both processed via Stripe. Apple Pay and Google Pay supported via Wallet.
Can I return or exchange?
Yes. You have 14 days from receipt to withdraw. Details and procedure on Withdrawal.
Can I personalise a motif?
Not currently — all designs are curated and produced exactly as shown online. Size changes yes, motif changes no.
Bulk orders for hotels, offices, studios?
Yes, happy to help. More information on our Partner page, or write directly to partner@reetro.com with quantity and intended use.