Legally binding version
The legally binding version of our privacy policy is the German one (Datenschutz). The summary below is a translation for reference only.
Summary
Personal data is handled in compliance with EU GDPR, German BDSG and TDDDG regulations. Hosting by Hetzner Online GmbH (EU data centers) under a data processing agreement. Customer accounts and orders are processed for contract fulfilment. For production and shipping, order data (name, delivery address, items) is passed to our fulfillment provider Printful (Printful Latvia AS, Latvia, for EU orders; Printful Inc., USA, for US orders) as a processor under Art. 28 GDPR; transfers to the US are based on the EU Standard Contractual Clauses. Payments are processed by Stripe Payments Europe Limited (Ireland); Reetro stores no card details. For Klarna methods, Klarna Bank AB (publ, Sweden) is an additional recipient of payment and credit-check data. Transactional emails are sent via AWS Simple Email Service under SCC. Functional cookies (cart-id, auth-token, PHP session) are used; analytics/marketing cookies require explicit consent. Data subjects have the full set of GDPR rights.
Contact
e-companion UG (haftungsbeschränkt)Maik Boche
Bayreuther Str. 4
90522 Oberasbach
Germany
info@e-companion.de
Supervisory authority
Bavarian Data Protection Authority: www.lda.bayern.de.